Retail theft, an age-old adversary of shopkeepers, has taken a more significant bite out of profits lately. Some swipe goods out of criminal intent, while others out of necessity. The industry’s term for these losses, ‘shrink’, has seen a worrying uptick. In 2022 alone, shrink amounted to a staggering $112.1 billion, which is nearly 20% higher than the $93.9 billion reported in 2021, as detailed by the 2023 National Retail Security Survey. This surge underscores a growing challenge for retailers nationwide.
The Growing Concern of Retail Shrinkage
Retail shrinkage is on the rise, with a staggering $112.1 billion lost in 2022. That’s a nearly 20% increase from the previous year, making theft prevention a top priority for retailers nationwide.
Self-Checkout: A Double-Edged Sword
Self-checkout lanes offer convenience but also a temptation for theft. The absence of cashiers can lead to honest mistakes or intentional theft, adding to the shrinkage woes.
Walmart’s Bold Steps Against Theft
Walmart is not standing still. From incorporating police stations within stores to rethinking the self-checkout process, they’re on the front lines combating theft.
The Secret Weapon: TC Devices
A former Walmart employee has revealed on TikTok that associates use TC Devices to monitor self-checkouts, ensuring every item is accounted for.
Behind the Scenes with TC Devices
These handheld tools provide Walmart employees with a real-time receipt of purchases, allowing them to discreetly monitor transactions and act if they suspect theft.
Fake Pausing for Prevention
In a clever twist, employees can pause a self-checkout session, prompting customers to seek assistance. This interruption allows staff to address potential theft discreetly.
Redirecting Suspicious Transactions
If theft is suspected, customers are guided from self-checkout to a staffed register, ensuring all items are properly scanned and paid for.
Walmart’s Clear Message To Would Be Shoplifters
Walmart’s message is clear: Don’t risk theft at self-checkouts. With vigilant employees and technology, they’re watching closely.
Walmart’s Commitment to Honest Shopping Environments
Walmart’s innovative measures reflect their commitment to creating an honest shopping environment. It’s a reminder that integrity is valued and safeguarded.
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